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DELIVERY & RETURNS

DELIVERY

 

UK STANDARD DELIVERY (2-4 working days)

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For cards our standard delivery rate is £1.50

For accesories our standard delivery rate of £3.50

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Orders will be delivered within 2-4 working days via Royal Mail. Excludes weekends and Bank Holidays, excludes the Channel Islands.

RETURNS

 

We understand that sometimes you need to return an item and we want to make this as easy as possible for you. We promise to refund any unused item you are not completely happy with when you return it to us in a saleable condition.

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In order to return an item to us, you simply package it up and post it back to our HQ within 30 days of receipt. We will then process your refund back through our website within 10 working days of us receiving it.

Returns address: YAYKIND RETURN, 9 Purbeck Drive, BL8 1JG

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We ask all returns are posted back to the returns address specified above - we're unable to accept any return that is hand-delivered.


Please note, that unless you are returning a faulty item, unwanted orders are returned at your own cost and our delivery charges are non-refundable.

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